Have the conversation
Live chat, saved replies, voice notes, dictation and supported knowledge/AI assistance.
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Give your team the tools
to deliver better service.
One connected platform. Choose the capabilities that fit your operation.
USD · annual billingMonthly equivalent per purchased staff seat, billed annually. Taxes excluded. AI and connected services require supported configuration and may have separate usage or provider charges.
IN EVERY PLANConnected customer care
Connected customer care
from the start.
Keep the context
Customer profiles, chat transcripts, history, secure tickets and a customer portal.
Work across languages
Configured automatic message translation, language preferences and original-text access.
Start with the service.
Build the operation around it.
Connect with customers.
Live conversations, secure follow-up, customer context and adviser tools.
Coordinate the team.
Add routing, live guidance, service policies, quality and business connections.
Plan the operation.
Bring workforce forecasting, scheduling, adherence and staff identity into the platform.
Your questions.
Clear answers.
How does pricing work?
The displayed price is the monthly equivalent per purchased staff seat for an annual subscription. Each card shows its minimum seats and initial annual total. Applicable taxes are excluded.
Can I add more advisers?
Additional licensed staff seats can be purchased as your team grows. The current plans do not set a plan headcount cap. Purchased seats are paid seats, not unlimited free users.
How does storage grow with the team?
The configured per-seat attachment allowance is multiplied by effective purchased seats and pooled for the company. Company overrides take precedence. Knowledge-library allowances are separate.
Are AI and provider usage unlimited?
No unlimited consumption is promised. Confirm the AI usage allowance and supported provider setup for your subscription; connected services can have their own charges.
What counts as a monthly chat?
A conversation counts once for each adviser who receives it during a UTC calendar month. It is not a message count or a company-wide pool. A transfer can count toward the receiving adviser's allowance.
Help your people
do their best work.
Explore the customer journey and the tools behind it.