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THE CONNECTED CUSTOMER SERVICE PLATFORM

Better conversations.
Stronger service.
One LiveAdviser.

Connect live chat, secure ticketing, customer context and AI-assisted service. Give your team the tools to guide, collaborate, coach and follow through.

Built for advisers. Clear for customers. Controlled by your company.

Real LiveAdviser · synthetic example data · silent demonstration
Live chat & ticketsAI & knowledgeLive translationQuality & coachingWorkforce & identity
LESS SWITCHING. MORE HELPING.

Good service has
more than one moving part.

Choose a feature and watch it in the real workspace: AI writing, translation, live guidance, team collaboration and the tools behind your service operation.

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GIVE THE WHOLE TEAM A CLEARER PICTURE

More than a chat window.
A better way to work.

✦

Help advisers find the words

Knowledge-backed suggestions, AI writing assistance, summaries and dictation support the person doing the work.

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Connect across languages

On-the-fly message translation, available voice transcripts and original-text access keep the context intact.

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Bring in the right help

Private supervisor coaching, Live Monitor and consent-based co-browsing support more complex conversations.

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A woman working at a laptop in a bright office
PEOPLE MAKE THE DIFFERENCE

Support the people
who support your customers.

Bring customer context, team collaboration, quality coaching and workforce planning into the service operation.

Choose the capabilities that fit today, with room to grow your team, brands and connected systems.

Find your plan
BUILT AROUND THE WAY YOU SERVE

One platform.
Different ways to put it to work.

A MORE CONNECTED SERVICE TEAM

Help your people
do their best work.

Explore the customer journey and the tools behind it.

LIVEADVISER CAPABILITY

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